Legal Documents

Gbajaa Terms & Conditions – Please read before using the platform

Please read these Terms & Conditions carefully before creating an account, placing bets, or using any services on Gbajaa. These terms constitute a legally binding agreement between you and Gbajaa.

Last Updated: January 1, 2026
Licensed Operator 18+ Only Available in Bengali

Key Highlights at a Glance

The cards below summarize the key points of our Terms & Conditions. Read the full details further down.

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18+ Age Restriction

All Gbajaa services are strictly for users aged 18 and above. Age is verified at registration, and any account found to be non-compliant will be terminated.

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One Account Only

Only one account is permitted per person. If multiple accounts are created, all accounts will be suspended and any funds held may be forfeited.

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Your Own Payment Method

Only mobile banking or payment accounts registered in your own name may be used. Transactions from accounts registered to another person will not be accepted.

🎁

Read Bonus Terms

Each bonus comes with its own wagering requirements. It is your responsibility to read and understand these terms before claiming any bonus. Bonuses cannot be withdrawn until the wagering requirements are met.

🚫

Cheating is strictly prohibited

Exploiting software bugs, using bots, affiliate fraud, or any other form of fraudulent activity will result in account termination.

⚖️

Dispute Resolution

Any dispute must first be raised through customer support for resolution. If no resolution is reached within 30 days, the matter will be referred to mediation.

📋 1. General Terms

By using the Gbajaa website (https://gbajaa.ws) and its associated mobile application, you automatically agree to these Terms & Conditions. If you do not accept these terms, you are advised to discontinue use of the site.

Gbajaa is an internationally licensed online gaming and betting platform. By using our services, you confirm that:

  • You are at least 18 years of age.
  • You are using this platform of your own free will.
  • You are not accessing the site from a country or region where online gaming or betting is strictly prohibited.
  • All information you have provided is true and accurate.
Important: Gbajaa reserves the right to update these terms and conditions from time to time. Any changes will be announced on the site, and your continued use of the site after updated terms are published will be considered acceptance of the new terms.

👤 2. Account Registration & Verification

2.1 Registration Eligibility

You must be 18 or older to open an account with Gbajaa. Accurate details — including your full name, date of birth, mobile number, and email address — are required at registration. Providing false information may result in account termination at any time.

2.2 One Account Policy

Each person is allowed a maximum of one account. If multiple accounts are found operating under the same person, IP address, or device, all associated accounts will be permanently closed and any related bonuses will be forfeited.

2.3 KYC Verification

KYC verification is required for withdrawals above a certain amount. You will need to provide one of the following government-issued ID documents:

  • National ID Card (NID)
  • Passport
  • Driving License

Withdrawals above a certain amount may be held pending KYC verification. This is done entirely for your protection.

2.4 Account Security

Keep your account password and login credentials strictly private. You must not allow anyone else to access your account. If you suspect any unauthorized access, contact customer support immediately.

Warning: You are solely responsible for any loss resulting from sharing your account credentials. Gbajaa accepts no liability in such cases.

🏏 3. Betting Rules

3.1 Bet Acceptance

Every bet placed on Gbajaa is verified by our system. A confirmation number will be issued once a bet is successfully accepted. Any bet without a confirmation number will not be considered valid.

3.2 Minimum & Maximum Bet Limits

Each market has set minimum and maximum bet limits. These limits may vary by event, market, and account type. Limits are subject to change for major events.

3.3 Bet Cancellation

Gbajaa reserves the right to void bets under the following circumstances:

  • If an event is cancelled or postponed
  • If there is an obvious error in the odds
  • If an event is not completed properly
  • Evidence of Fraud or Manipulation

3.4 Live Betting

Odds can change rapidly during live betting. If the odds shift between the time you place a bet and when it is accepted, Gbajaa may accept or reject the bet at the updated odds. If a bet is not confirmed due to a network issue, please try again.

Please Note: Betting is for entertainment purposes only. Losses are not guaranteed to be recovered. Always bet within your means.

💳 4. Payments & Withdrawals

4.1 Deposit

Deposits at Gbajaa can be made via bKash, Nagad, and other approved payment methods. Funds are usually credited instantly. If a deposit fails to reflect, please contact support with proof of payment.

  • Minimum deposit: ৳500 BDT
  • Maximum daily deposit: determined by account tier
  • Only payment methods registered in your own name may be used

4.2 Withdrawal

Withdrawal requests are typically processed within 15 minutes to 24 hours. KYC verification must be completed before a withdrawal can be made.

  • Minimum withdrawal: ৳500 BDT
  • Your first withdrawal must be made using the same method used for your deposit.
  • Wagering requirements must be met before bonus winnings can be withdrawn

4.3 Transaction Verification

Gbajaa may request additional verification for any transaction deemed suspicious, and the relevant withdrawal may be held until this process is complete. Gbajaa complies with applicable regulations to prevent money laundering.

Important: Deposits and withdrawals through third parties are strictly prohibited. Violating this rule may result in transaction cancellation and account suspension.

🎁 5. Bonuses & Promotions

5.1 Welcome Bonus

New members receive a Welcome Bonus on their first deposit. To withdraw this bonus, the specified wagering requirements must be met. Full terms for the Welcome Bonus are available on the Bonus page.

5.2 General Bonus Rules

  • Each member may participate in any single promotion only once.
  • Bonuses may only be used for betting activity and cannot be withdrawn directly.
  • Your bonus balance and real money balance will be displayed separately.
  • If wagering requirements are not met within the specified time limit, the bonus will be forfeited.
  • Gbajaa reserves the right to withdraw or modify any bonus at any time.

5.³ Bonus Abuse

If Gbajaa determines that the bonus system is being abused, the relevant bonus and any associated winnings will be forfeited and the account may be suspended. Examples of bonus abuse include claiming bonuses through multiple accounts, providing false information to obtain bonuses, and arbitrage betting.

Tips: Always read the relevant terms carefully before claiming a bonus. If you have any questions, contact customer support.

🌱 6. Responsible Gaming

Gbajaa believes gaming should be a source of fun, not addiction. We encourage all members to play responsibly.

6.1 Setting Personal Limits

Each member can set the following limits on their account:

  • Daily / Weekly / Monthly deposit limits
  • Daily / Weekly Betting Limits
  • Session Timeout
  • Temporary or Permanent Self-Exclusion

6.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request a temporary account suspension through customer support. While self-exclusion is active, access to your account will be completely restricted.

Need Help? If you're struggling with gaming addiction, contact our Responsible Play Visit the page or contact support.

🔒 7. Privacy & Data Protection

Gbajaa takes the privacy of your personal information extremely seriously. To learn more about how we collect, use, and store your data, please see our Privacy Policy here.

7.1 Use of Information

  • Your information is used solely to provide and improve our services.
  • Your information is never sold to third parties.
  • Information may be disclosed to authorities where required by law.

7.2 Use of Cookies

Gbajaa uses cookies to improve the site and personalize your experience. By using the site, you are deemed to have consented to our cookie policy.

🚫 8. Account Closure

8.1 Closure by Member

You can request account closure at any time by contacting customer support. Please withdraw any available balance before closing your account. Any bonus balance that has not met withdrawal requirements will be forfeited.

8.2 Closure by Gbajaa

Gbajaa may close or suspend an account for any of the following reasons:

  • Breach of Terms
  • If evidence of fraud or deception is found
  • Operating multiple accounts
  • Suspected Money Laundering or Illegal Activity
  • Refusing to complete KYC verification
Warning: If an account is closed due to a breach of terms, any bonus balance and funds obtained through fraudulent activity will be forfeited.

⚖️ 9. Dispute Resolution

For any disputes or complaints, please reach out to customer support first. Our support team is available 24/7 to assist you.

9.1 Complaints Process

  • Submit a complaint via live chat or email (support@gbajaa.ws).
  • The support team will provide an initial response within 48 hours.
  • We aim to resolve complex issues within 7 business days.
  • If the matter is not resolved within 30 days, you may pursue independent arbitration.

9.2 Final Decision

Gbajaa's server logs and records are considered the final authority on all technical matters. In disputes over betting outcomes, the official result issued by the relevant sports authority is final.

📝 10. Changes to Terms & Contact

Gbajaa may update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-site notice. Continued use of the site after any changes constitutes your acceptance of the updated terms.

If you have any questions about these terms, please get in touch with us:

  • Email: support@gbajaa.ws
  • Live Chat: Available 24/7 from any page on the site
Last Updated: 1 January 2026. The English version of these Terms & Conditions shall be considered the governing document.
Quick Info
Updated: Jan 2026 Licensed Written in English 18+ Only
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